Black Friday Price Promise
Order now in confidence. If prices on the item(s) you order drop between 16th October and 30th November, we'll refund the difference. Simply contact us between 1st to 7th December and we will check and arrange the refund.
Best Prices
We keep a close eye on the competition daily to ensure we're offering the best possible prices. In the unlikely event you see any item cheaper elsewhere, please call 0121 224 7300/7401, e-mail us, or click the "Enquiry/price check?" link on the product page and we'll see if we can beat the price for you (providing you can tell us where you saw the price and they are an authorised retailer offering new stock with the full warranty). Terms and conditions apply. ...contact us last for the best deal.
Do prices include VAT?
All prices shown online include UK VAT at 20%. This is included for orders delivered to UK addresses (excluding orders shipping to Jersey and Guernsey), Orders shipping outside of the UK will have 20% VAT removed at checkout.
If you are ordering from a VAT registered business within Europe, we can remove VAT if you e-mail your VAT details. If you are visiting the UK from abroad (non UK resident) and have been here for less then 3 months and order for delivery to a UK address, we may also be able to refund VAT after you leave the UK, providing you fill in an official document when ordering that you have stamped when leaving the country - please contact us for details.
High End Products
In order to maintain excellent relationships and get products to you as quickly as possible, some high end products are advertised at full retail price. However, we may be able to sell at a lower price if you e-mail us to ask, or call us on 0121 224 7300 / 7401.
Open Box & Ex Demo Bargains
We have many open box and ex demo bargains available, most of which are pristine. Our website is regularly updated, but many of these are one offs, so we recommend catching any any bargains quickly - view our best deals
To read more about pricing, please see our terms and conditions.